Oops, something went wrong

cancellation policy

  1. After confirming the booking of the services, you must cancel before the time limit set up by the specific merchant (i.e.4 hours, 6 hours,or can not be cancelled). For bookings that can be cancelled before the time limit, the payment will be fully refunded to your credit card account within 5 to 15 working days.
  2. Within the time limit set up by the merchants, no cancellation or refund of the bookings can be made since the arrangements have been already worked out.
  3. If the Hong Kong Observatory issues the No. 8 Gale or Storm Signal, or the Black Rainstorm Warning Signal or above, an postponement or refund can be arranged.